Before you contact us, check the FAQ section for immediate answers to your questions or check whether you are using the latest JamMate driver from Download page on our website.

For the bundled AmpliTube Live and AmpliTube LE related problems (including how to activate and authorizing your AmpliTube that came with the JamMate guitars), you can also get in-depth help directly from IK Multimedia Support Center by going their web site
( www.amplitube.com ).

Complete the following form to receive technical support for JamMate products.
Please make sure to fill out all required fields listed.



Please select your region:
Country:
Place of purchase(name of shop):
Which USBBand product are you using?


Your e-mail address:
[ Important! Your answer will be sent to this email address ]

Your name:

Serial No. (needed, you can find the number printed on the back of the product or on the side of the product retail box. This is not the serial number or authorization number of the bundled software):

Which Operating System are you using?

Driver version:

Please describe your problem:

Please list your system configuration (motherboard, chipset, other components, ...):
 
   
   
   
Home | Products | News | Support | Contact Us
Privacy Policy © 2008, SIMS Corp. All Rights Reserved.